How to Remove Negative Reviews from Google My Business

How to Remove Negative Reviews from Google My Business

  24 May 2019

Google is the world’s biggest search engine with an estimated 88.84% of all searches on the internet done through Google and a total of 3.2 billion people in the world having access to the internet. Therefore it is very important in the present-day that all businesses big or small have a good positive image online. In this article, we will show you how to remove negative reviews on Google My Business.

How to Remove Fake Reviews

It is every business owner’s worst fear to have their reputation tarnished by a fake review. Google, fortunately, identified this as a problem and allows you to flag reviews you may fear are fake. We have included a step by step guide below:
Step 1 – Move your mouse cursor over the review you are trying to flag.
Step 2 – A flag icon should now appear under the username of the user that has posted the review, now click on the flag icon.
Step 3 – Next, you will be taken to the ‘Report a policy violation’ page where you will be required to input your email address in case you will need to be contacted further by Google and also choose one option from the list of “Violation types”,
However, you need to be careful with this as Google only permits you to flag reviews that go against their terms and conditions. You cannot flag and try to remove negative reviews that are fair criticisms made by genuine customers of your business.
Reasons Permitted By Google to Report Reviews: – Spam and fake content – Off-topic- Restricted content- Illegal content- Terrorist content- Sexually explicit content- Offensive content- Dangerous & Derogatory content- Impersonation- Conflict of Interest

For more info here more information by Google: https://support.google.com/contributionpolicy/answer/7400114
It may hurt to have negative reviews right now but if they are real reviews from real customers it is best to acknowledge them and improve your business based on the criticism which will greatly reduce the negative reviews towards your business on Google My Business in the future.

Leave a Reply

Your email address will not be published. Required fields are marked *